Shipping Country:

This shipping policy applies to Australia. Currently, we do not provide international shipping.

Below you will find the average delivery time for all our packages:

• Order cutoff time: 5:00 pm (AEST) Australian Eastern Standard Time (Australia). Orders received after this time will be processed the following business day.
• Order handling time: 1 to 2 business days, (Monday to Friday). After this time, the shipment is handed over to the carrier company and is ready for transit.
• Transit time: 8 to 10 business days, (Monday to Friday).

We use the following Australian carriers:

• Australia Post
• TNT Australia

Shipping Costs

Shipping is free within Australia. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. We provide our customers with a self-hosted "Track Your Order" page, which you can use to track your package.

If you have any questions about your order or shipment, please contact us via email at support@maddisonrae.com. Our service team is happy to assist you.